Shipping Policy

Last Updated: July 2, 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shopping experience for our customers across the United Arab Emirates.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Areas

We currently deliver across all major cities and regions within the United Arab Emirates, including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

• Al Ain

Estimated Delivery Time

Once your order has been processed, delivery typically takes:

United Arab Emirates: 3–7 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, customs inspections, or peak shopping seasons.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions on selected products or orders above a specified value.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available). You can use this information to monitor the status of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, delivery delays may occur.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Shipments

While we work closely with our logistics partners to ensure timely delivery, unexpected delays may occasionally occur.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team, and we will investigate the matter with the shipping carrier.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the damaged item and packaging so we can assist you promptly.

International Shipping

At this time, we primarily serve customers within the United Arab Emirates. International shipping availability may vary depending on product availability and destination.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page.

We appreciate your business and thank you for choosing our store.